According to Jennifer Reich, spa director at The Spa at Omni La Costa Resort & Spa (Carlsbad, CA), guests today want more than indulgence; they want results they can see and feel. AI-driven diagnostic tools can now analyze hydration, texture, and environmental stress factors with remarkable accuracy. These systems give professionals clear insight into a client’s skin condition in real time, allowing for customized treatment plans and product recommendations. It is a partnership between science and intuition that takes personalization to a new level.
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