Learn about the latest enhancements in spa software to help you effectively run your business.
AI Receptionist
“AI Receptionist is a 24/7 virtual assistant that handles calls, books appointments, reschedules visits, answers FAQs, and converts missed calls into conirmed bookings. It ensures no call or booking opportunity is missed, enhancing customer satisfaction and operational efficiency.”—Sudheer Koneru, founder and CEO, Zenoti
AI Concierge
“AI Concierge is an engagement hub that analyzes customer interactions across various channels—phone, SMS, and web— to identify missed revenue opportunities, provide real-time staff prompts, and recover lost bookings through intelligent follow ups. It helps spas maximize revenue by identifying and recovering lost opportunities, ensuring a seamless and pro table customer experience.”—Koneru
Minimize Gaps Feature
“Spa professionals can keep their day running seamlessly by automatically reducing downtime between appointments. The system intelligently groups available time slots around existing bookings, ensuring a more ef cient, optimized schedule. By minimizing idle gaps, you can see more clients, boost productivity, and make the most of every hour, without lifting a finger.” —Renee Marie, senior product marketing manager, Vagaro
Partial-Use Product Tracking
“Managing consumable partial-use products is essential for charging customers for services that rely on items like Botox, Dysport, or haircolor. The Partial-Use Product Tracking feature empowers medical spas to operate with precision and confidence. Designed to help businesses maximize pro t and minimize waste, this advanced inventory tool allows them to track every unit of product used, down to the smallest detail.”—Marie
Multi-Guest, Multi-Service Bookings
“The API capability empowers spa operators to easily book group appointments in one go, choosing multiple services for up to five guests and confirming times in a single, streamlined was designed to simplify complex group scheduling, giving spa and salon owners the ability to accommodate bridal parties, corporate wellness groups, friends’ spa days, and more—without the manual coordination that typically slows the process.”—Shweta Raj, senior director of product management at Playlist, parent brand of Booker
Frictionless Tipping and Flexible Checkout
“An enhanced checkout experience now supports hardware-based tipping on Clover and Stripe devices across all payment types, including series and membership credits. Clear, on-device tip prompts make it easier for clients to show appreciation for their service providers, while new settings allow each spa to decide when and how those prompts appear. Additionally, staff can now edit orders after partial payment—so last minute add-ons no longer require restarting a transaction.”—Raj